Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: December 4, 2025

1. Introduction

At NavaTech & Media, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and training programs.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Physical address for service delivery
  • Educational background and work experience
  • Payment and billing information
  • Resume and portfolio materials (for job applications)
  • Communication preferences

2.2 Automatically Collected Information

When you access our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2.3 Educational Information

  • Course enrollment and attendance records
  • Assignment submissions and grades
  • Progress tracking and performance metrics
  • Certificates and credentials earned

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide courses, training, and software development services
  • Communication: To send important updates, course materials, and newsletters
  • Payment Processing: To process enrollments and service payments
  • Improvement: To enhance our services and user experience
  • Support: To respond to inquiries and provide customer assistance
  • Marketing: To send promotional materials (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in:

  • Payment processing
  • Email delivery and communications
  • Cloud hosting and data storage
  • Analytics and performance monitoring

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms and conditions
  • Protect the rights, property, or safety of NavaTech & Media, our users, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Enable social media features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Restrict Processing: Request restriction of how we use your information

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NavaTech & Media

Email: info@navatechmedia.com

Phone: +977 9814422778,9840143985

Address: Kathmandu, Nepal